Manage Users

The User is a core entity within Awanio. Use it to store information required to bill for subscriptions.

You can perform these actions on the Users page:

  • View all of your users (customers)
  • Search users by name, username or email
  • Sort list by newest or oldest created date
  • Filter your users based on organization
  • Create new users
  • View & Update users (includes to activate & deactivate)
  • Suspend users
  • Delete users
  • Reset password

Create a user

When you create a new user, you can set their photo, name (full name), username for login, password and email.

To create a user, complete these steps:

  1. Click Create button on the Users page.
  2. At a minimum, enter user’s name, account username, email and password.
  3. Click Submit button in the dialog.

An organization is also created with the same name as the user’s username in the process of creating a user, and will be the primary organization of that user.

After creating a user account, you have to activate it by updating the status to Active. Complete the steps for edit a user to activate the account.

Edit a user

To edit a user’s profile, complete these steps:

  1. Find the user you want to modify on the Users page, click on the action button, then choose Update.
  2. In the account information page, make your changes to the user profile (photo, full name, username and/or active status).
  3. Click Submit.

Suspend a user

You can suspend a user for violations in using the application. To suspend a user, complete these steps:

  1. Find the user you want to suspend on the Users page.
  2. Click the action button on the right of user’s name followed by Suspend.
  3. Confirm your action.

Suspended user will not be able to login to the application.

To activate it, choose Unsuspend on the user action menu.

Reset user password

Administrator has access to reset user password if needed. To reset user password:

  1. Click the action button on user whose password you want to reset on the Users page, then choose Update Password.
  2. Type the new password and confirm the password.
  3. Confirm your action.