Account Service


The User is a core entity within Awanio. Use it to store information required to bill for subscriptions.

Manage Users

You can perform these actions on the Users page:

  • View all of your users (customers)
  • Search users by name, username or email
  • Sort list by newest or oldest created date
  • Filter your users based on organization
  • Create new users
  • View & Update users (includes to activate & deactivate)
  • Suspend users
  • Reset password

Create a user

When you create a new user, you can set their photo, name (full name), username for login, password and email.

To create a user, complete these steps:

  1. Click Create button on the Users page.
  2. At a minimum, enter user’s name, account username, email and password.
  3. Click Submit button in the dialog.

An organization is also created with the same name as the user’s username in the process of creating a user, and will be the primary organization of that user.

After creating a user account, you have to activate it by updating the status to Active. Complete the steps for edit a user to activate the account.

Edit a user

To edit a user’s profile, complete these steps:

  1. Find the user you want to modify on the Users page, click on the action button, then choose Update.
  2. In the account information page, make your changes to the user profile (photo, full name, username and/or active status).
  3. Click Submit.

Suspend a user

You can suspend a user for violations in using the application. To suspend a user, complete these steps:

  1. Find the user you want to suspend on the Users page.
  2. Click the action button on the right of user’s name followed by Suspend.
  3. Confirm your action.

Suspended user will not be able to login to the application.

Reset user password

Administrator has access to reset user password if needed. To reset user password:

  1. Click the action button on user whose password you want to reset on the Users page, then choose Update Password.
  2. Type the new password and confirm the password.
  3. Confirm your action.

Single Sign On

We provide SSO integrated into your system using WHMCS, so that existing users in your system don’t have to re-register. Users are redirected to your login area using a single-use access token.

For account connected using Single Sign On, registration must be done from your website.

We may provide an account registration link from the Awanio login page to the Registration page on your website. After the registration process is complete on your website, you can return to the Awanio login page to then log in via SSO.

Available properties and uses

This section explains the properties you can store on the User, and the effects of each.

Customer profile

A basic customer profile is useful for invoice generation (full name and email), if the user is the primary admin in the organization that has the resource entered into the bill. In addition to being shown in the application, the invoice is also sent to the user’s email.

Active status

A newly registered user will have inactive status. The administrator has to activate it via the user update feature, or the user itself can enter a verification code sent to their email to activate the account. The active user then can log in to Awanio.